The London Mission is a commissioned passport control office and processes passports.  The waiting period is an average of 6 weeks. The Kenya Government is now implementing a new e-Passport issuing system (from 1st September 2017) as per International Civil Aviation Organization (ICAO) standards.

The passport printing will be centrally done in Nairobi. Applicants will be required to submit applications online on the e-Citizen platform and present themselves to the High Commission for processing.

The Government had previously set a deadline of 31st December 2021 for phasing out of the old generation passports, but this deadline has since been extended to November 2022.
Passport ServicesE-CitizenFAQ
Things to note:

Please ensure you have read and understood the guidelines and requirements both on and those listed below before submitting your application.

Applications for passports are accepted between 9.30hrs-13.00 hrs. (Monday - Friday) by Appointment only.

New passports or replacement of passports are applied through e-citizen portal ( You will require to download and print out the form at the end, sign, date the form and attach the required documents. Thereafter make an appointment through Kenya High Commission website ( and submit your documents in person at the High Commission for biometric capture.

Passport fees

32 pages Ordinary “A” series - Ksh. 4,550
48 pages Ordinary “B” series - Ksh. 6,050
64 pages Ordinary “C” series - Ksh. 7,550
48 pages Diplomatic Passport - Ksh. 7,550
Mutilated passport - Ksh.10,050
Lost Passport - Ksh12,050

Passport applications without complete requirements will not be processed. Please ensure all the requirements are met.

Documents uploaded should be picture format (jpeg/jpg)

All minors must be accompanied by a parent or legal guardian.

You must bring your original Kenyan Birth Certificate, parent's Identity Card and Passport that is being replaced. Copies will not suffice.

Please ensure you follow the order of documents as outlined below.

The waiting period is approximately 6 weeks.

Persons born before 27th August 1987 and have acquired citizenship of other countries before promulgation of Kenya Constitution on 27th August 2010 will be required to provide proof of having regained and declared Kenya Citizenship.

Dual Citizens are required to declare their other nationality prior to renewing Kenya passports.

Those required to apply to regain Kenya citizenship are expected to await completion of the regaining process.

Use clear photos with all facial features clearly outline against a white background without shadows in the background. The photo should be decent & not include spectacles. The face should be 2.5 by 2 inches

Collection of passports is strictly only via postal services.

As a measure in support of the containment of the spread of Covid-19, applicants are advised to provide at the time of application, a secure, registered and trackable self-addressed envelope with pre-paid postage stamps for the dispatch of their critical documents. The envelope should have sufficient return postage (not less than 500g) and clearly indicates full names and postcode of the applicant.

Note that Birth Certificate Entry. No. is the number that appears on the left-hand side of the birth certificate above the date of birth.

Persons born abroad must apply and obtain a Kenya born abroad birth certificate first. A copy of the Foreign Birth certificate is to be submitted as well.

Please provide your email address and a telephone contact in all your applications

How to make a Passport Application
Create an account on if you do not have an account.
Log into the account, go to passport and click on the passport application form.
Complete the application form
Select mode of payment and pay
Download, print the application form and payment receipts.
Sign and date the application form
Return to the High Commission website and book an appointment, date and time

Those creating an account for the first time and are using a UK telephone number, note that there is no code sent to a foreign number.

Please contact the High Commission after creating the account on email: and forward your details: name, ID number, email address, telephone number so that we can update your account.

Once your account has been updated, you will go straight to sign in.

Those already with ecitizen accounts: Log into your account and sign in (do not create another account)

Passport Services at the High Commission

The following categories of passport services are provided at the Mission, select your passport option below and read the information carefully, as it contains vital information for your passport application.

New Passport applications

A child born outside of Kenya to an Kenya citizen parent(s) is eligible for Kenya citizenship

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Passport renewals

For Passport holders with expired or filled up passports.

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Lost / Damaged Passports

For Passport holders who have lost or damaged their passport.

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Name Change

For Passport holders who wish to change their names on their passports.

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Frequently Asked Questions

How do I make a passport application?
How are payments made?
Does the Kenya High Commission in London accept payments for passport services?
I have been trying to create an account on ecitizen, I have filled all the required fields, the system is now asking me to enter a verification code, but I have not received it on my mobile phone, what can I do to proceed?
Can I post my application?
Who is a recommender?
Could I use my recommender’s passport copy rather than their ID?
Book Appointment

Visit the Kenyan High Commission to apply for Passport or ID services. Currently all Visa services are carried out online.

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