Lost or Damaged Passport

Things to note:

Please ensure you have read and understood the guidelines and requirements both on www.ecitizen.go.ke and those listed below before submitting your application.
Applications for passports are accepted between 9.30hrs-13.00 hrs. (Monday - Thursday) by Appointment only.
New passports or replacement of passports are applied through e-citizen portal (www.ecitizen.go.ke) You will require to download and print out the form at the end, sign, date the form and attach the required documents. Thereafter make an appointment through Kenya High Commission website (www.kenyahighcom.org.uk) and submit your documents in person at the High Commission for biometric capture.
Passport fees

34 pages Ordinary “A” series - Ksh. 7,550
50 pages Ordinary “B” series - Ksh. 9,550
66 pages Ordinary “C” series - Ksh. 12,550
50 pages Diplomatic Passport - Ksh. 15,050
Mutilated passport - Ksh. 20,050
Lost Passport - Ksh. 20,050
Documents uploaded should be picture format (jpeg/jpg)
Persons born before 27th August 1987 and have acquired citizenship of other countries before promulgation of Kenya Constitution on 27th August 2010 will be required to provide proof of having regained and declared Kenya Citizenship.
Dual Citizens are required to declare their other nationality prior to renewing Kenya passports.
Those required to apply to regain Kenya citizenship are expected to await completion of the regaining process.
Note that Birth Certificate Entry. No. is the number that appears on the left-hand side of the birth certificate above the date of birth.
Persons born abroad must apply and obtain a Kenya born abroad birth certificate first. A copy of the Foreign Birth certificate is to be submitted as well.
Please provide your email address and a telephone contact in all your applications
Passport applications without complete requirements will not be processed. Please ensure all the requirements are met.
All minors must be accompanied by a parent or legal guardian.
Collection of passports is strictly only via postal services.

‍Applicants are advised to provide at the time of application, a secure, registered and trackable self-addressed envelope with pre-paid postage for the dispatch of their critical documents.
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The envelope should have sufficient return postage (not less than 500g) and clearly indicates full names and address of the applicant.

Requirements for Lost or Damaged Passport

A printout of completed form and two corresponding receipts (Available on E-Citizen)

A copy of a Police Report/ a proforma from immobilise (click here for more) in case of a lost passport

Duly filled proforma (and a copy) for lost/damaged passport (Click to download)

Copy of UK Status / certificate of Naturalisation/ registration/ proof of having regained Kenya citizenship and or declared Kenya citizenship for Dual Citizens.

A Sworn Affidavit (and a copy) done before a Commissioner of Oaths explaining the circumstances under which the passport got lost or mutilated.

A copy of lost passport or original of any previously held passport.

The damaged passport (and a copy) for those replacing a mutilated one.

Original Kenya National ID card and a copy.

A copy of certificate of birth (Showing names of parents)

A copy of Certificate of Registration if Kenyan by registration

A copy of UK Residence Status /Visa

Two passport- sized photographs 45mm x 35mm (UK Standard Size) with one photo signed at the back by your recommender (Refer to notes 2 & 3 in the application form).

Applications must be recommended by a Kenyan citizen, who should provide two copies of his/her passport or ID card.

Additional documentary for proof of Kenya citizenship may be required if necessary.

A secure, registered and trackable self-addressed envelope with pre-paid postage stamps for the dispatch of their critical documents. The envelope should have sufficient return postage (not less than 500g) and clearly indicates full names and postcode of the applicant.